Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.1
Location
8.5
Service
7.8
Dining
6.4
Guest reviews
7.2/10
based on 9 reviews
8.1
8.1/10 based on 2280 reviews
Stephen
United Kingdom,
May
2024
7.2/10
My stay at the hotel was a mixed experience. The rooms, although cozy, clean, and comfortable, had some drawbacks such as being in the basement, which made them hot and stuffy. The service was on point with friendly and accommodating staff, though some improvements in housekeeping could be made. The location was convenient for exploring the city and near the park and museums, but the dining options were average despite being varied. The facilities were decent, providing the basics needed for a comfortable stay.
Rooms
7.0
The rooms, while clean and comfortable, were in the basement which was really hot and stuffy.
Service
8.0
The service was very friendly and accommodating.
Location
8.0
The location was convenient for exploring the city and near the park and museums.
Dining
6.0
The dining options were varied but only average.
Facilities
The facilities were decent, offering the basics needed for a comfortable stay.
John
United States,
April
2024
7.4/10
The hotel is perfectly located just a short walk from the center with clean and satisfying rooms but a bit cramped. The staff is incredibly friendly and helpful. The dining offers a fair selection but could use improvement. The area is well-connected but may require some walking.
Rooms
7.0
The rooms are small but clean and satisfying.
Service
9.0
The staff is awesome, very friendly, and helpful.
Location
8.0
The hotel is close to the center, museums, and nightlife.
Dining
6.0
The dining experience offers a fair selection for the price, but could be improved.
Facilities
7.0
Vending Machine in the lobby.
Charlie
United Kingdom,
February
2024
7.6/10
I had a pleasant stay at the hotel. The room at the back of the garden had two comfortable beds and amenities like a wall-mounted TV and a small desk. The only downside was the lack of a kettle and complimentary tea and coffee, which would have been a nice touch.
Rooms
8.0
The room was cozy and had all the necessary amenities.
Service
7.0
The service by the previous owners was excellent, especially the HandyPhone provided. However, the catering table set up outside our window was a bit intrusive.
Location
9.0
The hotel's location was superb, right next to Vondelpark and close to Leidseplein and a tram stop, making it convenient to explore Amsterdam.
Dining
7.0
The dining options were decent, but if you're looking for exceptional meals, there are plenty of restaurants nearby.
Facilities
7.0
The hotel offered basic facilities that met our needs during the stay.
Glen
United States,
February
2024
7.0/10
My stay at the hotel was a mix of positive and negative experiences. While the rooms in the garden bungalows were nice and clean, the main rooms felt very poor, tired, and somewhat dirty. The service was a bit hit or miss, with some staff members being rather formless or workshy while others were great, very friendly, and helpful. The location was a highlight, with easy access to Amsterdam central, high-end shopping, and trendy restaurants, although the promised room discrepancy was a letdown. The dining options were average, and I opted to eat elsewhere. Facilities were basic.
Rooms
8.0
The bungalows in the garden are nice and clean, perfect for a weekly trip to Amsterdam.
Service
6.0
The service had its ups and downs, with some staff being great, very friendly, and helpful, while others were less so.
Location
9.0
The location was convenient, close to various public transports and attractions like Vondelpark and the Museum Quarter.
Dining
5.0
The dining options looked average, and I chose to dine at a different restaurant.
Facilities
7.0
Basic facilities were provided during my stay.
Charles
United Kingdom,
January
2024
7.4/10
I stayed in a mini-house detached from the main building, it was Travelodge standard but much smaller. Unfortunately, there was no air-con or coffee-making facilities, and the TV volume control didn't work. The fan's lead was too short to reach a socket, and it was a bit cold at times. On the bright side, I had access to the garden, which was lovely.
Rooms
7.0
The room was smaller than expected but clean and cozy. The lack of air-con and coffee-making facilities was a downside.
Service
6.0
The service was mixed. While some staff members were very warm and helpful, others, like the guy who checked us in, were rude. The housekeeping service was decent, and they offered to assist with tours and tickets.
Location
9.0
The location was superb, within walking distance of the art museums, the old part of Amsterdam, and key transport links like the 397 airport bus. The neighborhood was excellent, quiet, and ideal for exploring the city.
Dining
7.0
The dining options were nice with fresh ground coffee available, but the prices were a bit on the expensive side compared to other places. I was charged an extra fee for certain options.
Facilities
8.0
The hotel had a great garden and offered a pleasant dining experience with various options available, including fresh pasta. The prices were slightly higher than expected, but the quality was good.
Willie
United Kingdom,
November
2023
7.6/10
The hotel's location is brilliant for museums, restaurants, and cultural events, with excellent transport connections. The rooms, although a bit small and facing the street, provided a less enjoyable experience due to noise disturbances. The service was exceptional, going above and beyond, while the dining was satisfactory but lacked variety in options.
Rooms
6.0
The rooms were a bit on the small side and faced the street, leading to disturbed sleep by noisy passersby.
Service
9.0
The staff were always very helpful, knowledgeable, and friendly, providing brilliant service above the call of duty.
Location
8.0
The location was ideal, situated on a quiet, tree-lined street close to art museums and within walking distance to the center.
Dining
7.0
The dining experience had good offerings like cereal, yogurt, pastries, and coffee, but lacked variety and was basic.
Facilities
C.
United States,
September
2023
7.2/10
I had a mixed experience at the hotel. While the room was spacious and neat, it looked quite different from what I expected based on the photos. The service was friendly and helpful, but the price seemed a bit high for the value provided. The location was convenient for exploring the city and near many attractions, but the dining options were limited and overpriced.
Rooms
7.0
The room was spacious and clean but looked different from the photos.
Service
8.0
The staff was friendly and accommodating.
Location
9.0
The hotel's location was convenient and close to many attractions.
Dining
5.0
The dining options were limited and expensive.
Facilities
7.0
The hotel had basic facilities but nothing extraordinary.
Matthew
United Kingdom,
May
2023
7.8/10
The hotel had spacious rooms, but a bit odd layout with steps to the bathroom, and some noise from the room above early in the morning. The service was excellent, with knowledgeable staff fluent in several languages. The location was very convenient, close to major museums and public transport. The dining experience offered good quality at a reasonable price. However, the rooms did not match the advertised photos and had only one window instead of two.
Rooms
7.0
The rooms were spacious, but the layout was a bit odd with steps to the bathroom and only one window instead of two.
Service
9.0
The service was excellent, with friendly and informative staff fluent in multiple languages.
Location
8.0
The hotel is conveniently located near major museums and public transport, making it easy to explore the city.
Dining
8.0
The dining experience provided good quality food at a reasonable price.
Facilities
7.0
The facilities met our needs, but some noise disturbance was experienced from the room above.
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